As you know, we are in the midst of a pandemic caused by the COVID-19 virus. As a health care facility, we have an obligation to serve our patients while at the same time doing our best to limit the spread of this highly contagious disease.
We are open for scheduled appointments only. Please call us or use our website contact form to schedule a time to come in. We unfortunately cannot accommodate walk-in appointments at this time.
The health and safety of our patients and staff are our priority.
Please take a moment to read our COVID-19 safety procedures prior to your visit.
When attending an appointment at Southwestern Hearing Center, you will be asked to please adhere to the following:
- Arrive 15 minutes prior to your appointment time for check-in and paperwork.
- COVID-19 screening questions:
- If you have been COVID-19 vaccinated, you will still be screened at each visit.
- Attend alone, unless a caretaker is required or you are a minor.
- Call from your vehicle for check-in:
- If you do not have a cell phone, we ask you to knock on our front door.
- Wear a mask covering your mouth and nose for the entire appointment.
We have instituted internal policies to limit patient and staff exposure to COVID-19 by:
- Increasing our already rigorous cleaning and sanitization protocols.
- Providing additional hands-free sanitization stations throughout our practice.
- Monitoring the health and well-being of our staff and providers closely.
- Working with the Centers for Disease Control, the World Health Organization and other government officials to follow recommended guidelines.
- Continuing to monitor the situation and implementing additional measures as needed.
We will do our best to accommodate the needs of our patients and continue to provide the exceptional care you are accustomed to.
The virus can spread from person to person and symptoms include fever, cough and shortness of breath.
To prevent potential exposure and transmission of this virus, limit accompanying family or friends to your office appointment or procedure.
To reduce your risk of any infection, we recommend the same precautions as those for avoiding the common cold and flu:
- Wash your hands often with soap and warm water for at least 20 seconds.
- Avoid touching your eyes, nose or mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Implement physical (social) distancing of 6 feet.
If you recently traveled to China, Iran, Japan, South Korea, New York City or Europe and have a fever, cough or shortness of breath:
- Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and symptoms.
- Stay home after you have been seen by a medical provider and avoid contact with others until you are well.
- Avoid travel on public transportation (such as bus, train, subway, metro or airplane).
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
- Wash hands often with soap and warm water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
To read more on the CDC website, click here.